Security and Privacy

Thank you for your interest in our work, our website and the privacy and security policies and terms guiding the use of this website.

This privacy and security statement explains how personal, payment or other information communicated by you on or through the website is collected, protected and managed by SOS Children’s Villages Hong Kong. Respecting and protecting your privacy is also of utmost importance to us.
We encourage you to read through the complete privacy and security statement including the section on terms of use, which describes limitations placed on your use of information, images and technology provided on or through the website. These are issues of legal concern to us. YOUR USE OF THIS WEBSITE CONSTITUTES YOUR AGREEMENT TO THESE TERMS AND CONDITIONS.
Throughout this statement on our policies and terms, you will see the terms "SOS Children’s Villages Hong Kong", "we", "our" and "us" - these terms refer here to SOS Children’s Villages Hong Kong, the operator of this website. SOS Children’s Villages Hong Kong is a private, non-profit, charitable, non-political and non-confessional organisation, which works on behalf of orphaned and destitute children. The terms "you", "your" and "yours" in this statement refer to visitors and users of our website.

We maintain this website to provide you with information about SOS Children’s Villages Hong Kong , and to offer you the opportunity to help children and youngsters in need. The website includes features, which make it possible to share something you have seen or read with a friend or acquaintance. You can also make a donation to SOS Children’s Villages Hong Kong on both a regular and on a more spontaneous basis.

We do not ask you for any personal information if you are just visiting our website. However, for you to take advantage of some of our services, we will ask for some personal information. Also in order to help us continually to learn and improve our content and services, data is collected in an anonymous and aggregated manner, for example the number of visitors to certain pages or the use of such features as tell-a-friend.
Some personal data such as name, address and preferences are collected when you donate on our website and when you sign up for a sponsorship. The data you provide enables us to give you information in a personalised manner. Newsletter sign-ups are completely voluntary. Completing the optional fields is your choice.
Data such as billing information are collected in order to process a donation.

A "cookie" is a small piece of data that is sent to your browser from our web server and stored on your computer's hard drive. SOS Children’s Villages  Hong Kong uses cookie information in order to provide better and more personalized content and services to the visitors of this website. For example, we may use the information for tracking which areas of our website you have visited, and how frequently. We may match information obtained from cookies with other data you provided in order to develop statistics.
Please check your computer or software manual for specifics on how cookies work on your computer. It is possible to block cookies from being loaded onto your computer. Please note, however, that blocking cookies can affect the performance of websites.
Any change of our policy concerning cookies will be communicated on our homepage and through a new version of this privacy statement.

Personal data collected is not distributed, shared, rented or sold to companies or organisations that are not a part of the SOS Children’s Villages Hong Kong ' organisational structure. In the case that administrative services such as credit card processing are required from third parties, such services are acquired under the understanding that all personal information is treated confidentially and only for the purpose of SOS Children’s Villages Hong Kong .
If compelled by law or some other regulatory authority, SOS Children’s Villages Hong Kong may share personal information. This is also valid if we have good reason to believe that there has been an inappropriate interference with or use of our website. In such cases we maintain the right to disclose personal information as we deem appropriate, or as asked for by a legal or regulatory authority.
Aggregated, statistical and other non-personal information such as the number of visitors to our website and their use of certain features or services may be shared with third parties working with us, for example for the promotion of our website.

SOS Children’s Villages Sri Lanka sends you additional information by e-mail or snail mail only when you have expressed an interest in this. On our website you can subscribe and unsubscribe to our electronic newsletter at any time, and it is also possible to request one of our sponsorships. These sponsorships for a specific child or SOS Children's Village are serviced by traditional snail mail.
You are free at any time to unsubscribe from our newsletter by clicking on a link named unsubscribe, that is embedded in each electronic newsletter sent by SOS Children’s Villages Sri Lanka. Or contact us by completing the contact form on our website or writing to the e-mail address given at the bottom of this statement.

You are free at any time to unsubscribe from our newsletter, to deregister and to cancel any sponsorship. Please contact us by completing the contact form on our website or writing to the e-mail address given at the bottom of this statement.

SOS Children’s Villages Hong Kong may choose to link its website to the website of third parties in order to provide either a particular service or more in-depth information on a specific topic. However, our Privacy and Security statement no longer applies when you leave the website. It is not possible for us to control the information collected on you by externally linked websites, nor the use of this information. For the policies guiding these third party websites, please consult their respective privacy and security statements.

SOS Children’s Villages Hong Kong uses well-recognised and proven technology for payments. Payment information is transferred by the use of an SSL connection which offers the highest degree of security that your browser is able to support.
Data on all on-line transactions are saved on a secure server hosted by an international, experienced and reputable company. Several layers of built-in security, including an advanced firewall system, encryption of credit card numbers, and use of passwords, protect the collected information.

SOS Children’s Villages Hong Kong maintains the right to change or discontinue any content, aspect or feature, which receives too little interest. In the case that we should decide to discontinue a more permanent way to support SOS Children’s Villages Hong Kong , all registered visitors with a valid and functional e-mail address will be notified.

Much of the content, features and technology have been offered to us on condition that their ownership rights are respected. Other material and technology is owned by SOS Children’s Villages Sri Lanka.
Copy or use of texts, photos, graphical elements, features or technology for personal financial gain, commercial purposes or any inappropriate or unlawful activity will not be accepted. This includes use of material or technology for private interests or activities, which may harm SOS Children’s Villages Sri Lanka or is not related to our work. Photos and graphical images under "send an e-card", the galleries and photo albums are not excluded from these terms and conditions of use.
The name and logo of SOS Children’s Villages Sri Lanka are protected by law, and the use of these in any language is not permitted without the explicit and written approval of SOS Children’s Villages Sri Lanka located in Piliyandala.
The above includes posting or storing any information on our website, which violates the law or third parties' rights (including, but not limited to copyrights, trademarks, trade secrets, patents, privacy and confidentiality).

Our website may provide links to other websites or resources. As we have no control over these websites or resources, we cannot take responsibility for their availability. Nor can we endorse, take responsibility or liability for any content, advertising, products or other materials on or available from such websites or resources. Further we do not take responsibility or liability, direct or indirect, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on such content, goods or services available from externally linked websites or resources.

With regard to services provided on or through the website free of charge, SOS Children’s Villages Hong Kong shall be liable only in cases of wilful misconduct or gross negligence by its legal representatives or any other employee when performing her or his duties for the organisation.
These limitations in terms of liability apply to all compensation claims for damages regardless of whether they are based on breach of contract, tort or any other reason.
Should any dispute arise concerning liability, the legal domicile would be Faridabad, India, the location of the Asia Office of SOS Children’s Villages International.

From time to time, we may add features or services to our website, or we may decide to discontinue certain sections or services. This may imply collecting different types of information and/or changing the uses of the information. As a consequence some of our privacy, security or terms of use may change. Policies may also be adjusted as a consequence of changes in the legal framework or new needs.
Adjustments of our policies will always be communicated under this section of the website, and marked with a new publication date. This date can be found at the top of this page. Substantial changes in our policies will also be communicated on our homepage.

Should you have any question or comments regarding our privacy, security or terms of use, we would be pleased to hear from you.
Please contact:
SOS Children's Villages Sri Lanka
P.O. Box 5, Piliyandala
Telephone:+94-11-270 2712